Development of a Decision-Making Strategy to Improve the Efficiency of BPR

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Provided by: Carnegie Mellon University
Topic: Big Data
Format: PDF
To support the efficient appraisal of and selection from a list of generic business process improvement principles, this paper proposes a strategy for the implementation of Business Process Redesign (BPR). Its backbone is formed by the Analytic Hierarchy Process (AHP) multi-criteria method and the authors' earlier research into the popularity and impact of a set of redesign ''Best practices\". Using AHP, they derive a classification of most suitable directions for a particular process to be redesigned.
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