Queensland Treasury Corporation
Business Process Models are a suitable means to describe the temporal and logical order of tasks for achieving a given goal. Therefore they become crucial in the coordination of intervention actions to efficiently recover from a disaster or tragic event. Past experience is vital in handling these scenarios, but every new emergency would almost always present peculiar characteristics. So although generic business processes for disaster management would typically be available in a recovery infrastructure, this need to be adapted every time to the specific scenario. In these situations goal achievement is very time-critical, thus the adaptation process should be done in the most efficient way and be error-free.