Driving Radical Customer Service Innovation

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Provided by: ServiceNow
Topic: Collaboration
Format: PDF

Businesses everywhere have come to realize that customer satisfaction is the foundation for their company’s longevity and success, and customer service is where this relationship comes to life.

In this era of the customer, companies are under pressure to transform their customer experience.

Customer experience can’t transform if departments can’t connect.

This eBook explores how a collaborative, connected organization is the foundation for intelligent customer service.

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