eBook: Keeping Pace With The Modern Customer

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Provided by: Genesys
Topic: Cloud
Format: PDF
While millennials are demanding simpler and more intuitive ways to connect, they are also rapidly filling the agent role, bringing with them that same need for: • Ease • Speed • Consistency As this new breed of agent supports the newest generation of customers, they expect all of the necessary tools to satisfy even the most demanding. Learn more in this whitepaper.
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