EBOOK: Ten Considerations for Moving Your Contact Centre to the Cloud

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Provided by: Genesys
Topic: Cloud
Format: PDF
This eBook offers ten key considerations for selecting a partner and moving to a cloud-based contact centre. Evaluating these criteria and answering critical questions at the outset enables you to select the solution provider that is the best match with your organisation’s business goals and requirements. With the knowledge gained, you’ll migrate your contact centre to the cloud with confidence.
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