eBook: Your Brand Sux: Turning Social Sentiment into Opportunity

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Provided by: Microsoft
Topic: Microsoft
Format: PDF
In today’s social and mobile world you may encounter negative sentiment at some point during the life of your business. However, even negative sentiment can be turned into an opportunity to improve your marketing, sales, and service teams. Learn how to reap the rewards of customer feedback, even if it isn’t always positive. Nobody is perfect, and the best of us are always on the lookout to improve.
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