Effect of Employee Orientation on Quality Management

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Provided by: International Journal of Multidisciplinary Research and Development (IJMRD)
Format: PDF
The importance of quality in organizations today is paramount. This paper examines employee perceptions of quality management at three different time periods. New employees at a large manufacturing organization were surveyed regarding their perceptions of their organization's quality management practices before they attended new employee orientation training, immediately after the new employee orientation training and a month after the new employee orientation training. A description of the paper as well as findings and conclusions are presented.
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