University of Indianapolis
Business processes are recognized by organizations as one of the most important intangible assets, since they let organizations improve their competitiveness. Business processes are supported by enterprise information systems, which can evolve over time and embed particular business rules that are not present anywhere else. Thus, there are many organizations with inaccurate business processes, which prevent the modernization of enterprise information systems in line with the business processes that they support. Therefore, business process mining techniques are often used to retrieve reliable business processes from the event logs recorded during the execution of enterprise systems.