University of Cologne (Info Systems & Management)
Industries in developed countries are moving quickly to ensure the rapid adoption of cloud computing. At this stage, several outstanding issues exist, particularly related to Service Level Agreements (SLAs), security and privacy. Consumers and businesses are willing to use cloud computing only if they can trust that their data will remain private and secure. The authors' review of research literature indicates the level of control that a user has on their data is directly correlated to the level of data privacy provided by the cloud service.