Why Infrastructure Analytics?

Modern IT infrastructures consist of hybrid cloud architectures that span the traditional on-premises data center to hyperscaler cloud services providers.

IT infrastructures are growing more complex; heterogeneous physical and virtual servers, multiprotocol networks and storage systems, and off-premises public clouds are difficult to monitor and manage. Traditional management tools for this infrastructure are based on horizontal domains, performed through vendor-specific element managers by distinct technology teams. Technology services delivered to the customer, however, are not domain specific. These services depend on the coordination of physical and logical configurations across technology domains to deliver access to information.

To support their customers, IT organizations need enhanced tools to understand how the disparate infrastructure and cloud elements support key applications and services. Aligning operational tooling with the “customer” consumption enables IT organizations to deliver more reliable, more effective services, at a lower overall cost. Benefit areas for infrastructure analytics include configuration management, monitoring and alerting, chargeback, capacity management, and performance management.