International Proceedings of Economics Development and Research (IPEDR)
The business world today is increasingly competitive and uncertain due to the fast changing demands of customers and the rapid evolution of technology. Information technology plays much more critical role and contribute more values to the enterprise business in the key areas such as products and services innovation and optimization of business operation performance. This paper discusses the current trends that drive enterprise IT transformation and examines the major challenges that resulted in pitfalls during the enterprise IT transformation journey. Based on discussion and experience in participation of enterprise transformation programs, this paper presents a set of key success factors and best practices for guiding enterprise IT transformation programs.