Enterprise Microblogging for Advanced Knowledge Sharing: The References at BT Case Study

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Provided by: Journal of Universal Computer Science
Topic: Big Data
Format: PDF
Siemens is well known for ambitious efforts in knowledge management, providing a series of innovative tools and applications within the intranet. References at BT are such a web-based application with currently more than 7,300 registered users from more than 70 countries. Its goal is to support the sharing of knowledge, experiences and best-practices globally within the building technologies division. Launched in 2005, References at BT features structured knowledge references, discussion forums, and a basic social networking service. In response to use demand, a new micro-blogging service, tightly integrated into References at BT, was implemented in March 2009.
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