Organizations across industries continue down the digital transformation path. ESG research shows that while 19% of organizations view themselves as having already implemented and optimized several digital transformation initiatives, a majority (57%) of organizations are still on the path, with 18% still in the planning stages.

While hiring staff is a priority, tight budgets and lack of available talent in the job market make it difficult to find talent. In fact, nearly one-third (32%) of IT decision makers said that their IT organization had a problematic skills shortage in the area of IT architecture and planning.

So where can organizations turn for assistance? ESG research shows that IT professionals will increase their usage of third-party professional services to cope with their shortage of skills over the next 12 months in key areas including IT architecture/planning (72%), artificial intelligence/machine learning (67%), data analytics/data science (66%), and database administration (55%).

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