Universiti Utara Malaysia
Software quality and assurance becomes inevitable as the nonfunctional requirements continue to gain more popularity than functional requirements. Even some system could resolve some problem, but if nonfunctional requirements been neglected, at that point the solution may be impractical. The system with least features and quality characteristics will lead to low demand and failed-to-market. This paper proposes to evaluate the quality in use attributes for Vessel Tracking and Management System (VTMS) adopted from the latest ISO/IEC 25010 quality model in the perspective of users' satisfaction.