Evolution towards a Cloud Deployed Business Support System

Although less known outside strictly specialized environments, Business Support Systems (BSS) are highly complex and the subject of their installation in cloud implementations is less addressed. This paper presents a short history of evolution, starting from basic voice and messaging services and ending up to 4G and services, presenting new features and their new challenges. Moreover, they present, as a baseline for future developments, a study based on direct interviews with representatives of telecom operators about their vision of possible future BSS solutions depending on the services they will provide.

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INFOREC Publishing House