Expert Chat - Support Automation

Industry analyst Dana Gardner, president of Interarbor Solutions, describes the attributes of the transformed data center, and HP's Tommaso Esmanech, automation strategy director for online support services, provides an overview of how HP is revolutionizing support and offering new innovations in support automation -- solutions that reduce manual processes and place the emphasis on proactive measures that prevent business interruptions.

Provided by: Hewlett-Packard (HP) Topic: Data Management Date Added: Nov 2012 Format: Podcast

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