Vienna University of Economics and Business
Until recently existing technologies enabling the integration of enterprise systems, use very few of the capabilities of modern research. For example, the activity of finding services, which should deliver expected enterprise functionality, has to be driven by humans. The process of assembling pieces of functionality into complex business processes also involves human interaction. The semantic web technology can be used in the context of an ERP to enable the lacking automation process. This technology can significantly contribute to overcome the deficiencies rooting from the heterogeneity of information contents and semantics generated from various sources.