Exploring Patterns of Business-IT Alignment for the Purpose of Process Performance Measurement

Having successfully implemented the first phases of their Business Process Management (BPM) initiatives a number of organizations are just now facing the next big challenge: maintaining the just gained flexibility through continuously measuring and improving their processes' performance. Although numerous approaches are available there is evidence that companies face severe difficulties in aligning their process-related measurement needs with the appropriate Information Technology (IT). A framework of four patterns derived in the course of the analysis gives new insights in ways to design business-IT alignment in the context of process performance measurement.

Provided by: AIS Electronic Library (AISeL) Topic: Project Management Date Added: Oct 2011 Format: PDF

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