International Islamic University, Islamabad
Organizations are adopting Enterprise Resource Planning (ERP) systems to meet the existing challenges of information era and for competitive advantages. ERP systems facilitate organizations to get the key business processes to be automated and integrated. The implementation of ERP systems in the organizations is a complex process and a challenging task. Various factors may affect ERP system implementation leading to its success or failure in the organization. The on-going paper attempted to understand how and why different factors impeded successful ERP implementation in a public organization that outsourced the development and implementation of ERP system to a multi-national software company.