Extending BPMN for Business Activity Monitoring
Real-time access to key performance indicators is necessary to ensure timeliness and effectiveness of operational business processes. The concept of Business Activity Monitoring (BAM) refers to the observation, analysis, and presentation of real-time information about business activities across systems' and companies' borders. Designing and maintaining BAM applications is challenging, as the involved concepts (e.g., business processes, audit logs, performance measures) - though being strongly interrelated - are developed by different communities of practice. Also, they reside on different levels of abstraction, and are handled by different IT systems.