Feature Comparison: CRM Software and Services
Choosing the right customer relationship management software or service for your business requires strategy, thoughtful consideration and more than a little research.
These guidelines and the accompanying tool, from TechRepublic Premium, will give you a customizable framework to find the best CRM solution for your needs.
From the guide:
Before starting to evaluate CRM systems and vendors, you must take a hard look at your business operations. Understanding why your business needs CRM and stating clearly what you expect from a CRM system once it is implemented is imperative to its future success.
Honest answers to questions such as these will provide the necessary parameters for your comparative search for a CRM system:
What existing systems, procedures, policies and departments are lacking the necessary efficiency for success? What can CRM do to help overcome those deficiencies?
This download includes a PDF and spreadsheet.
Previously priced at $99, this is now available to download for $19. Or free with Premium annual subscription: click here to find out more.
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