Feature Comparison: CRM Software and Services

Choosing the right customer relationship management software or service for your business requires strategy, thoughtful consideration and more than a little research.

These guidelines and the accompanying worksheet, created by Mark W. Kaelin for TechRepublic Premium, will give you a customizable framework to find the best CRM solution for your needs.

  • Featured text from the guide:

    Before starting to evaluate CRM systems and vendors, you must take a hard look at your business operations. Understanding why your business needs CRM and stating clearly what you expect from a CRM system once it is implemented is imperative to its future success.

    Honest answers to questions such as these will provide the necessary parameters for your comparative search for a CRM system:

    What existing systems, procedures, policies and departments are lacking the necessary efficiency for success? What can CRM do to help overcome those deficiencies?

Improve your selection process with our seven-page PDF and spreadsheet. This is available for download at just $49. Alternatively, enjoy complimentary access with a Premium annual subscription. Click here to find out more.

TIME SAVED: Crafting this content required 16 hours of dedicated writing, editing and research.

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Provided by:
TechRepublic Premium
Published:
June 6, 2024
Topic:
Software
Format:
PDF
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* Sign up for a TechRepublic Premium subscription for $299.00/year, and download this content as well as any other content in our library. Cancel anytime. Details here.