Fifth Edition: Small & Medium Business Trends Report (TH)

The Key Small and Medium Business trends that will bring your company success in 2022

What drives business resilience and growth during a crisis? Are you using the right technology to reshape your business and meet customer expectations now and in the future? In the latest 5th edition of the acclaimed Salesforce Small and Medium Business Trends Report launched in September, Salesforce has surveyed 2,500+ small business owners and leaders worldwide including Thailand. 96% of small and medium-sized enterprises (SMEs) in Thailand feel operational shifts they have made over the past year will benefit their business long-term and more than half of Thai SMEs have accelerated tech investments in customer service, sales, marketing, IT operations and human resources.

The report will uncover:

  • How support from local communities has affected SMEs
  • What SMEs are doing to deepen trust with customers and employees
  • How technology helps SMEs grow, reinvent and succeed in the future
  • What has changed for SMEs over the past year and how that impacts their future

Leverage on these crucial insights to learn how you can strengthen and grow your small business in 2022 and beyond.

Download the report now.

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