Managing and operating a datacentre entail working with a myriad of complex technologies that can be difficult to run efficiently and effectively. Decisions regarding equipment, systems design, support, and management of the overarching cost structure have far-reaching implications. To address these issues, enterprises should look for solutions that carry a predictable monthly spend based on what datacentres and workloads consume. Enterprises should measure such solutions with service-level agreements (SLAs) and performance matrices — these are measurement capabilities enterprises should evaluate when working with a service provider.