Is your IT service management solution right-sized for your needs? IT
service management must compete for budgets in the same way that
other hardware and software investments do, but with more staff working
remotely, how can that budget provide more value?

This scenario has today’s CIOs rethinking their ITSM strategy from an
ROI, payback, and value perspective, juggling short-term, day-to-day
incremental requirements against longer-term cultural changes.

This e-book will enable you to dig deeper and find answers to such vital
questions that will help you to optimize your ITSM solution to become
world-class by leveraging innovation that makes your budget deliver
value.