Flip the Switch

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Provided by: Freshworks
Topic: Project Management
Format: PDF
Is your IT service management solution right-sized for your needs? IT service management must compete for budgets in the same way that other hardware and software investments do, but with more staff working remotely, how can that budget provide more value?

This scenario has today’s CIOs rethinking their ITSM strategy from an ROI, payback, and value perspective, juggling short-term, day-to-day incremental requirements against longer-term cultural changes.

This e-book will enable you to dig deeper and find answers to such vital questions that will help you to optimize your ITSM solution to become world-class by leveraging innovation that makes your budget deliver value.

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