Forrester: Dell PC As A Service Executive Summary Ebook

Dell Technologies and Intel commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Intel vPro-enabled devices with Dell PC as a Service.

The purpose of the study is to provide readers with a framework to evaluate the potential financial impact of Dell’s PC as a Service on their organizations.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed 10 Dell PC as a Service customers using Intel vPro-enabled devices and four noncustomers over two years (eight in 2020, six in 2018) and conducted a survey of 101 IT decision-makers (in 2018). For the purpose of the study, Forrester aggregated the experiences of the interviewed customers and combined the results into a single composite organization.

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