In our 35-criteria evaluation of sales force automation providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.

This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.