Fostering the Usage of Process Models for Supporting Departments in Organizations

Provided by: University of Oslo
Topic: Big Data
Format: PDF
Modeling business processes in organizations tends to be cost-, time and resource-intensive. Therefore, it is surprising that the achieved models are mostly used in a limited way. Although, the supporting departments such as Knowledge Management, Quality Management and Change Management have access to the models, the rate of use is low. The reason might be that existing approaches in practice focus primarily on the requirements of process owners and do not address managers of the departments mentioned above.

Find By Topic