International Journal Of Engineering And Computer Science
The importance of social security and social welfare business has been increasingly recognized in more and more countries. It impinges on a large proportion of the population and affects government service policies and people's life quality. Typical welfare countries, such as Australia and Canada, have accumulated a huge amount of social security and social welfare data. Emerging business issues such as fraudulent outlays, and customer service and performance improvements challenge existing policies, as well as techniques and systems including data matching and business intelligence reporting systems.