From Business to Software: A B2B Survey
In recent years Business-To-Business (B2B) e-commerce has been subject to major rethinking. A paradigm shift can be observed from document centric file based interchange of business information to process-centric and, finally to service based information exchange. On a business level, a lot of work has been done to capture business models and collaborative business processes of an enterprise; further initiatives address the identification of customer services and the formalization of business Service Level Agreements (SLA). On a lower, i.e., technical level, the focus is on moving towards Service-Oriented Architectures (SOA).