Frost and Sullivan Report: Australian Cloud Contact Centre Market

Provided by: ipSCAPE
Topic: Cloud
Format: PDF
Want to know why Frost & Sullivan claim that Cloud is a ‘Disruptive Force’ for Contact Centres? Do you know the key reasons why Contact Centres in Australia choose Cloud over traditional technology models? Or the seven key differences between a Cloud Contact Centre and Hosted? Download our free white paper to learn the real facts behind the claims.

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