Frost & Sullivan defines
the Unified Communications-as-a-Service (UCaaS) market as an
integrated communications environment that combines/unified voice,
video, and text communications, delivered through hosted, cloud, and
managed services. Telephony services, UC application services,
collaboration services, and contact center services are the major
components for the Asia-Pacific UCaaS market. This report is
analysing the industry trends, market assessment and the profiles of
unified communications as a service providers.

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