Generate Customer Delight in Your Contact Center – Opentext

Data can prove problematic for many organizations today. Not the actual data, but rather the disconnected, unstructured way in which it pollutes systems
and reports. This leads to negative outcomes and incomplete pictures. As a result, high customer effort and low engagement are common outcomes.

Discover the way to great outcomes and increased Customer Delight.

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Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays

Resource Details

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Provided by:
OpenText
Topic:
Enterprise Software
Format:
PDF