RWTH Aachen University
Companies are ever more interested in process-oriented organizational designs due to the competitive advantages they can achieve. Companies must therefore be able to manage their business process models and deal with quality assurance concerns, especially when business process models are mined by reverse engineering (e.g. from information systems) since it has harmful effects on the quality. For example, non-relevant and fine-grained elements or incomplete processes can be obtained. Refactoring techniques have become a widely-used method to mitigate those effects, changing the internal structure of business process models without altering its external behavior.