International Journal of Trade, Economics, and Finance (IJTEF)
More than a decade ago, knowledge was considered to be one of the most important assets for businesses, and an essential strategic resource for a firm to retain a sustainable competitive advantage. Many authors have claimed that knowledge is the most important resource, even more important than physical assets such as land, capital and labor, etc. Knowledge Management (KM) has become a common function in business organizations. Many organizations are concerned with improving their productivity in order to become more competitive in the market, and to do so they should be able to identify sources of productivity.