Healthcare Process Support: Achievements, Challenges, Current Research
Healthcare organizations are facing the challenge of delivering high-quality services to their patients at affordable costs. To tackle this challenge, the Medical Informatics community targets at formalisms for developing Decision-Support Systems (DSSs) based on clinical guidelines. At the same time, Business Process Management (BPM) enables IT supports for healthcare processes, e.g., based on workflow technology. By integrating aspects from these two fields, promising perspectives for achieving better healthcare process support arise. The perspectives and limitations of IT support for healthcare processes provided the focus of three workshops on process-oriented information systems (ProHealth).