While the perfect color palette or the most sublime button shading or myriad of other design features play an important role in any product’s success, user interface design is not enough. Customer engagement and retention requires a strategic plan that attempts to measure, quantify and ultimately create a complete satisfying user experience on both an emotional and functional level — from initial contact to transaction to ongoing relationship.

This hiring kit from TechRepublic Premium provides a workable framework you can use to find the best candidate for your organization.

From the hiring kit:

DESIRABLE SKILLSETS AND PERSONALITY TRAITS

In general, the specific technical skillsets you look for in a potential candidate will largely be dependent on the task to be performed. For example, if you are looking for a UX designer to help create a new or improved product, the skillset would likely lean toward candidates with engineering experience. If the task is to build a mobile app or other point of contact software, the skillset will lean toward interface design.

The download comprises a 11-page PDF and Word document.

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TIME SAVED: It took 17 hours of writing, editing and research to create this content.