Simpatico Systems began with a mission to help business owners work more efficiently,
without getting tied up in complicated billing and solution options. To make it easier to run
the show, President Greg Bazar chose a managed services model for his offices in California
and Texas.

It wasn’t long before Greg saw the need to make a change. After installing an open-source
ticketing system to get things going, it took about three months before data was spread all
over the place. “I knew there had to be something better,” Greg explained.