How to handle a social media crisis

Provided by: Falcon Social
Topic: Social Enterprise
Format: PDF
Social media is turning up the heat for brands. More than ever before, consumers are expecting a seamless brand experience from any company, and if they don’t get one, they’re not afraid to let you know. By 2016, 40% of the world’s largest enterprises will be primary customer service channel.using social media as their

Find By Topic