HR and Service Management: The Crossroad to Success

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Provided by: Heat Software
Topic: Project Management
Format: PDF
HR and IT departments are being asked to evolve. They must move from being just a support function to becoming business enablers. They must also maintain the highest levels of service provision because in both areas, small mistakes can have an enormous impact. Breaking down departmental silos, doing more with less, and leveraging technology to enhance services are also common to both.
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