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In this paper, the authors introduce the concept of Smart-eService to be the kernel building block of the Smart-Egovernment. The presented Smart-eService has many privileges over the traditional eService such as fully cross-platform, social, liable, negotiable, autonomous and mobile. Smart-eService is implemented in this paper, as a deliverable mobile agent that complies with HTML5 as a frontend and Node.js modules to interface JADE platform at the backend. The presented Smart-eService is preemptive behavior rather than reactive or even proactive; preemptive interpreted as actions based upon hard domain intelligence.