IBM Ovum Report PEM
Sluggish trading partner on boarding and limited control and visibility into processes impacting trading partner relationships have hindered enterprises from realising positive, collaborative relationships with their trading partner communities, a factor that was supposed to be a key value driver for B2B integration. Digitisation is driving major changes in partner and customer expectations, and enterprises can no longer rely on largely manual on boarding processes and discrete tools to somehow on board trading partners and execute B2B transactions. IT is hard-pressed to “do more with less” and focus on more strategic business-IT initiatives. LOB user enablement via self-service and an easy to use configuration-driven user interface (UI) is therefore a key imperative for enterprises. IBM Partner Engagement Manager (PEM) addresses core, recurring issues that enterprises have faced in on boarding trading partners and managing partner relationships via traditional approaches and tools.