ICT Adoption and Use in UK SMEs: A Failure of Initiatives?
In this paper, the authors explore some of the results from a survey of 378 Small and Medium sized Enterprises (SMEs) based in the southeast of England. The objective of this survey was to build a snapshot of the state of play of the Information and Communications Technology (ICT) use by SMEs in economically significant sectors in this region. The sectors chosen were as follows: food processing, transport and logistics, media and internet services. More specifically, the survey was intended to answer the following questions: what types of ICT are in use by SMEs in this region, what prevents and facilitates the adoption and use of ICT amongst these firms, and where do SMEs acquire information on ICT related issues.