Information technology (IT) organizations across all industries perform many tasks, including developing, deploying, and maintaining application services needed to meet business objectives.

Typically, accomplishing these tasks has required the collaboration of two different groups – developers to develop and support the right application services and infrastructure and operations (I&O) to deploy and maintain those services.

Part of the responsibility of I&O is to ensure that the right underlying IT infrastructure is deployed and maintained to meet the performance, availability,and functionality requirements to support application services.

Historically, the needs of developers and I&O have created collaboration challenges for both groups as they work together to deliver the application services to drive desired business outcomes.

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