IDC Retail Insights: How Technology is Enabling Consumer Engagement

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Provided by: Cisco Systems
Topic: Social Enterprise
Format: PDF
This Technology Spotlight examines the role of digital transformation in customer engagement and omni-channel retail. It also looks at the role of Cisco's enterprise networking solution portfolio, particularly Connected Mobile Experiences (CMX) and Intelligent WAN (IWAN), in the strategically important omni-channel retail market.
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