IDC Retail Insights: How Technology is Enabling Consumer Engagement

This Technology Spotlight examines the role of digital transformation in customer engagement and
omni-channel retail. It also looks at the role of Cisco’s enterprise networking solution portfolio,
particularly Connected Mobile Experiences (CMX) and Intelligent WAN (IWAN), in the strategically
important omni-channel retail market.

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IDC Retail Insights: How Technology is Enabling Consumer Engagement

Checklist: How to manage your backups

Hiring kit: Prompt engineer

Office relocation checklist

Onboarding and offboarding IT staff checklist

IDC Retail Insights: How Technology is Enabling Consumer Engagement

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