International Journal of Innovative Research in Science, Engineering and Technology (IJIRSET)
In software development, defects are inevitable irrespective of domain, technology and the life cycle followed. There may be 40-50 defect types found during the complete life cycle. A methodology is proposed in this paper with a case study to identify the critical defect types to focus on the possible X factors which will impact the Y. Also to identify the causes for the critical defect types based on which the recommendations can be made to reduce the defect and thereby deliver the defect free product and service to the customer.