IDG Report – 2020 and Beyond: IT Ops Facing Change, Disruption and the Unknown

IT Operations, NOC, DevOps and SRE teams have always been under pressure to ensure service reliability and availability…

Then came COVID-19.

A new IDG survey explores how these critical teams have been impacted as the demand for digital services skyrocket and a remote workforce model in place for the unforeseeable future.

Over 100 IT Ops professionals shared their perspective on:

  • Re-thinking budgets and resources
  • Supporting the business through disruption
  • How to maintain service reliability while running operations remotely
  • The role of automation and AIOps

Request the IDG report now.

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