Engg Journals Publications
In this paper, the authors explore the implementation challenges of enterprise resource planning in the industry and its advantages over legacy systems. The paper depicts the historical background of ERPs and their significance in facilitating coordination among the functional areas of organizations in the industry. It also discusses the role it plays in promoting the activities of Supply Chain Management (SCM) and Customer Relationship Management (CRM). The paper presents empirical data on ERPs and their challenges and implementation. A discussion has also been presented over some of the major implementation issues and considerations related to the connectivity, integration and customization of the ERP systems.