Improve the IT Experience of End-Users and Staff

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Provided by: Ivanti
Topic: Tech & Work
Format: PDF

The Ivanti-sponsored 2019 ITSM Tools survey found that 48% of respondents say their IT organizations have bought into the need for delivering a better customer experience for employees—the “employee experience.” This white paper provides six brief, illustrative use cases and research data points to help you assess where your IT organization could improve the IT experience for end-users and staff.

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