Infographic: Will your Brand be a Bene'ciary or Victim of the Switching Economy?

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Provided by: Oracle
Topic: Virtualization
Format: PDF
In this infographic, learn how consumers are demonstrating their service channel preferences, siloed channel strategies create a false state of Omni-channel comfort, and rising customer expectations are causing retention issues. Keeping your customers and agents happy is more important than ever, learn how to with Oracle Service Cloud
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