IS Alignment Factors: Dynamic Relationships At Strategic, Tactical and Operational Level

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The dynamic nature of IS alignment has been recognized in literature, nevertheless most empirical studies still focus on the relationships between business and IS at strategic level. Building on previously identified IS alignment factors (IT governance, IT value, communication, partnership, scope and architecture, human resources skills) this paper incorporates an empirical investigation in a large insurance organization that examines the relationships between business and IS across different organizational levels. By measuring the level of IS alignment of five strategic projects the impact of the factors affecting IS alignment is analyzed.

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